Annualized Recurring Revenue (ARR)

Measure of absolute growth in Annualized Recurring Revenue.

[ { "0": "", "1": "2019", "2": "2020", "3": "2021", "4": "2022", "5": "2023", "6": "2024", "7": "2025", "8": "", "9": "", "10": "", "11": "", "12": "", "13": "title 1", "14": "title 2", "15": "title 3", "16": "SubTitle" }, { "0": "Self-Serve SaaS", "1": "49.13%", "2": "47.28%", "3": "81.27%", "4": "24.13%", "5": "19.20%", "6": "19.71%", "7": "20.52%", "8": "", "9": "", "10": "", "11": "", "12": "", "13": null, "14": null, "15": null, "16": null }, { "0": "Serviced SaaS", "1": "35.05%", "2": "23.28%", "3": "47.43%", "4": "18.84%", "5": "10.97%", "6": "19.86%", "7": "18.29%", "8": null, "9": null, "10": null, "11": null, "12": null, "13": null, "14": null, "15": null, "16": null }, { "0": "CGES Index", "1": "37.92%", "2": "28.58%", "3": "55.99%", "4": "20.38%", "5": "13.46%", "6": "19.81%", "7": "19.00%", "8": null, "9": null, "10": null, "11": null, "12": null, "13": null, "14": null, "15": null, "16": null } ]

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    Self-Serve SaaS is recovering from its post-2021 slowdown, while Serviced SaaS is settling after a year of AI-fueled growth, pointing to a shift from AI experimentation toward enterprise-wide implementation.

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    Serviced SaaS, on the other hand, is seeing AI act as a growth catalyst, enabling deeper insights, automation, and new revenue streams — driving a return to ARR momentum.